Frequently Asked Questions

 

Is there a charge for travel time to get to our pick up spot?

NO! The clock starts upon designated pick up time.

Is there a fuel surcharge applied to my trip

Possibly. Longer trips and extended mileage trips may require a small surcharge of $20 at time of booking.

My special occasion involves several hours of waiting. Do I have to pay for wait time?

Every situation is different. We will work with you on wait time depending on the length of the waiting time, the day of the week, etc

What can I expect when my limousine arrives?

You can expect a meticulous hand washed vehicle (weather permitting) with a complete set of champagne and rock glasses with napkins (limousines).

 

Buses include disposable cups.

 

Ice is always provided Chaueffer will always be in appropriate attire for EVERY occasion.

Why don't you provide airport service or travel out of state?

We think airport service puts a lot of wear and tear both mechanically as well as cosmetically.

 

Insurance and state regulations prohibit us from traveling out of state.

 

We would rather keep our limos in prime shape for special occasions.

What is your policy for reserving our event?

A $50 deposit holds your day/time. The remaining balance and driver's gratuity are not due until the day of service and may be paid in cash.